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We wish to ensure your complete satisfaction while shopping and we will gladly accept any product you purchase that is unused, unopened, and in the original packaging within 30 days of purchase. Unfortunately, we do not offer exchanges. If you choose to return an item(s) from your order, we ask that you cover the return shipping charges. We are unable to accept CODs (Cash on Delivery) for returned merchandise. In case of damaged, defective, or incorrect item, please contact us immediately for assistance at DrEdsCosmetics@gmail.com.
Refunds are made to the original form of payment.
Return Procedure
Email us at DrEdsCosmetics@gmail.com to let us know your reason for returning the product.
Once we confirm you are returning the product, please send the package back to us with the carrier of your choice (we suggest registered mail) to the following address:
Dr. Ed's Cosmetics
119-15 201 Place
Saint Albans, NY 11412
Once we receive your returned product, we will issue a refund to the original form of payment.
If you have any questions regarding a return order, please email us directly at DrEdsCosmetics@gmail.com.